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Live Chat

When a guest is writing a message to the hotel, an e-mail notification with the link to this chat is sent to the reception. A receptionist or a concierge will be able to answer any questions of the guest, book a room or take an order, even if the guest is out of the hotel.

Live Chat can be used by someone who is considering to visit the hotel or those who are visiting hotel and need some help or suggestion from the hotel staff.

This module is very useful for those who would like to assist their guests by other means apart from conventional phone calls, website, email etc. and in real time.